Navatex Women's Zip Boots

These boots are exactly what I wanted at a great price. They fit perfectly (I wear an 8.5 and got the 8) and there is room for thick wool socks. The only problem I have is that the key to flip the cleats does not fit into the slots. It is not the key shown in the directions, and it is too fat to work properly. I contacted the company and talked to a very nice woman who said they have not had any complaints. And she is unable to send me the cleat in the photograph. So either I have an odd key that others do not have or for some reason others can get this key to fit into the slots. I can flip the cleats with great effort and pressure - forcing the key into the slot. But for this I have to take the boots off. I was hoping to be able to flip them when out and about - going from an icy parking lot into a store, for example, without taking them off. I am going to try to make some sort of key (one that looks like the one in the directions) so I can use the boots more efficiently - and in the way I intended. Other than this key issue, they are GREAT boots. They are waterproof, warm and very comfortable. I wore them shopping and from parking garage (walking through snow and ice) to inside the store, they were comfortable. They soles are good - lots of traction. The sole is wide enough so you don’t feel unstable, but planted securely on the ground. So I will work on the key issue. Hopefully I can come up with something that will fit in the little key pocket and let me flip the cleats easily and without taking the boots off. Good customer service too. Nice representative who got back to me quickly. I think she cared, but there is nothing she can do.

I purchased this boot from the Warming House - excellent service. These boots are well made, waterproof (tested), and warm, but very small thru the ankles - difficult to zip up for me (the reason for 4 stars not 5). I love the optional spikes and the ability to switch them off when entering a building which is the reason I kept the boots despite tight ankles (would not be able to put on a wool sock with them).