Best ever product and service!!
I am so happy to review this product and company, as I was more than pleased with my experience. Through some mistake, I inadvertantly ordered this product twice, but the company very graciously and quickly solved this by refunding my money for one of the products and the warranty, which I did not need. However, both orders came very quickly, as I had hoped! Again, I did not have to pay to return the one I did not need, as they mailed me a mailing label. I realized I did not need the warranty as soon as I started to use the product. I had ordered the thermic heaters to replace the ones I had had for almost 20 YEARS (!), and I can tell that these are even better than my original heaters!! The heaters last longer than is indicated on the directions, and the heat is constant and sufficient on the first setting for almost any day, except on temperatures below zero, when the second heat level is more than sufficient!! I absolutely love them and would recommend them over their more expensive cousins also sold by this company.