Powerlet seeks the highest quality materials and craftsmanship. All of their heated clothing products are developed and tested in the USA by people who ride regularly. Quality components and attention to detail ensure Powerlet products resist wear and corrosion to last a lifetime.
All Powerlet RapidFIRe heated clothing carries a lifetime warranty on the electrics and a lifetime warranty on manufacturing defects. We strive for superior quality standards. In the event you have a defective product, contact their sales department for a replacement at firstname.lastname@example.org or phone Powerlet's toll free number 877-752-7835.